Terms of Service

TERMS OF SERVICE

OVERVIEW

This website is operated by DALEMI Studio. Throughout the site, the terms “we,” “us,” and “our” refer to DALEMI Studio. DALEMI Studio offers this website, including all information, tools, products, educational content, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any Services.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and Services.

SECTION 1 – ELIGIBILITY & PROFESSIONAL USE

By agreeing to these Terms, you confirm that you are at least 18 years of age.

Products sold by DALEMI Studio are intended for professional or educational use only. By purchasing from our site, you acknowledge that you are responsible for proper training, application, sanitation, storage, and compliance with all local, state, and international regulations applicable to your use of the products.

DALEMI Studio is not responsible for misuse, improper application, or failure to follow product instructions or safety guidelines.

SECTION 2 – PATCH TEST & SAFETY DISCLAIMER

Customers are required to perform a patch test prior to using any lash, brow, or cosmetic product.

DALEMI Studio is not liable for allergic reactions, irritation, adverse results, injuries, or damages resulting from failure to perform a patch test or improper use of products.

Results may vary. No guarantees are made regarding outcomes.

SECTION 3 – PRODUCTS, SERVICES & AVAILABILITY

Certain products, Services, or educational materials may be available exclusively online and may be offered in limited quantities.

We reserve the right to:

  • Limit sales to any person, geographic region, or jurisdiction

  • Modify or discontinue products or Services at any time

  • Change pricing, descriptions, or availability without notice

Product images are for illustrative purposes only. We do not guarantee that colors or displays will be accurate across all devices.

SECTION 4 – PRICING, BILLING & ORDER ACCURACY

All prices are listed in USD unless otherwise stated.

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear to be placed by resellers or distributors.

You agree to provide accurate, current, and complete billing and shipping information. DALEMI Studio is not responsible for delays, losses, or additional fees caused by incorrect customer-provided information.

SECTION 5 – INTERNATIONAL ORDERS

International customers acknowledge and agree that:

  • Customs duties, VAT, GST, import taxes, and fees are the sole responsibility of the customer

  • These charges are not included in product prices or shipping fees

  • DALEMI Studio does not control or predict customs processing times or fees

Orders refused, delayed, or returned due to customs regulations or unpaid duties are not eligible for refunds.

Customers are responsible for ensuring that products comply with their local regulations prior to purchase.

SECTION 6 – SHIPPING & RISK OF LOSS

Shipping times are estimates only and are not guaranteed.

Once an order has been shipped, DALEMI Studio is not responsible for:

  • Carrier delays

  • Lost or stolen packages

  • Customs inspections or delays

Risk of loss passes to the customer upon shipment.

SECTION 7 – RETURNS & REFUNDS

All sales are final unless otherwise stated in our Refund Policy.

No refunds or exchanges will be issued for:

  • Opened or used products

  • International orders refused or delayed by customs

  • Digital products, educational materials, or courses

Damaged items must be reported within 48 hours of delivery with photo documentation.

SECTION 8 – EDUCATION, COURSES & DIGITAL CONTENT

All educational content, courses, manuals, videos, and digital downloads are:

  • Non-refundable

  • Non-transferable

  • For individual use only

Unauthorized reproduction, sharing, resale, or distribution is strictly prohibited.

SECTION 9 – INTELLECTUAL PROPERTY

All content on this website, including text, images, videos, logos, techniques, training materials, and educational content, is the intellectual property of DALEMI Studio.

No content may be copied, reproduced, distributed, or exploited without prior written permission.

SECTION 10 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All products and Services are provided “as is” and “as available,” without warranties of any kind, either express or implied.

DALEMI Studio shall not be liable for any direct, indirect, incidental, punitive, or consequential damages, including but not limited to allergic reactions, injuries, loss of income, loss of profits, or business interruption arising from the use or misuse of our products, Services, or educational materials.

Use of our products and Services is at your own risk.

SECTION 11 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless DALEMI Studio from any claims, damages, or legal fees arising from:

  • Improper product use

  • Failure to follow instructions or safety protocols

  • Violation of these Terms

  • Violation of applicable laws or regulations

SECTION 12 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the State of Arkansas, without regard to conflict of law principles.

SECTION 13 – CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

DALEMI Studio
📧 info@dalemistudio.com
📍 769 Oak Grove Rd Suite D Springdale AR 72762
📞 479-409-1574